Frequently Asked Questions
Everything you need to know about our organic, botanical skincare and your shopping experience.
Are Naked & Thriving products 100% natural and organic?
Yes, we prioritize the highest quality botanical ingredients. Our formulations are crafted using USDA organic certified oils and plant extracts, ensuring that your skin receives pure, potent nutrition without synthetic fillers or harmful chemicals.
Is your skincare line vegan and cruelty-free?
Absolutely. We are committed to ethical beauty. All of our products are 100% vegan and Leaping Bunny certified cruelty-free, meaning we never test on animals at any stage of production.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-5 business days. Once your order ships, you will receive a tracking number via email.
What is your return policy if a product doesn't suit my skin?
We want you to love your glow. If you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee. Simply contact our support team to initiate a return or exchange.
Do you use sustainable packaging?
Sustainability is at our core. We use recyclable glass bottles and FSC-certified paper packaging. Additionally, we partner with organizations like 1% for the Planet and plant a tree for every bottle sold.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, Google Pay, and Shop Pay installments for flexible payment options.